What is included in the tour package?
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Our packages typically include accommodation, daily breakfast, guided tours as per the itinerary, entrance fees to tourist attractions, air-conditioned transportation, and mineral water during tours. Specific inclusions vary by package; refer to the details of the selected package for more information.
What is excluded from the tour package?
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Exclusions generally include international or domestic flight tickets, personal expenses, tipping for guides and drivers, meals not mentioned in the itinerary, and travel insurance.
What types of accommodations are available?
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We offer a range of accommodations from 4-star to 5-star hotels, such as the Swissbel Hotel in Indonesia or the Hilton Singapore Orchard. You can choose based on your preference and budget.
Are meals included in the tour?
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Breakfast is included in all packages. Other meals, such as lunches and dinners, are typically excluded unless stated in the itinerary (e.g., seafood dinner at Jimbaran Bay in Bali).
Is transportation provided during the tour?
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Yes, we provide air-conditioned transportation appropriate to the group size, ranging from Toyota Innova for smaller groups to Hiace for larger groups.
Are the tours guided?
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Yes, all tours are led by professional English-speaking guides to enhance your experience and provide valuable insights into the attractions.
Can I customize my itinerary?
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Customizations can be arranged upon request, depending on the destination and tour package. Contact us for more details.
What are the payment terms?
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Payment terms vary by package and will be communicated at the time of booking. We accept various modes of payment for your convenience.
What is the cancellation policy?
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The cancellation policy depends on the tour package. Specific details are provided at the time of booking.
Are there free days in the itinerary?
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Yes, many of our packages include free days to explore destinations at your leisure. For example, our Bali and Singapore tours provide ample opportunities for personal exploration.
Are child rates available?
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Yes, we offer special rates for children based on their age and whether they require a separate bed. Please refer to the package details for specifics.